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Delivery & Shipping

Mainland UK and International delivery available.

Orders placed before midday (Mon-Fri) will be dispatched same day. All orders placed after midday will be dispatched the next working day. Please allow a few extra days for your order to be delivered, we use Royal Mail for all UK mainland deliveries and alternative courier for international, they do their best to get the deliveries to you on time however expect 2-3 working days including Saturdays for UK and expect 3-5 days for international.

Customers are responsible for ensuring full and accurate postcode and delivery details are provided; whilst we endeavour to scrutinise all labels going out, we cannot validate and verify every single address given, nor can we cover the costs incurred or compensate for delivery delays.

At the present time we cannot consider Royal Mail parcels ‘delayed’ or ‘misplaced’ until 7 working days have passed since leaving our facilities.

We currently deliver to the UK, Ireland, Northern Ireland, France, Belgium and other select EU destinations. However shipping cost varies and potentially, excess charges apply for non UK-mainland/addresses in outlying territories/postcodes such as import sales tax.

We offer free shipping for orders above £30 to UK mainland orders.

Jade and Joy Delivery
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